Big Borky is a pet-focused eCommerce brand offering cozy, high-quality dog beds and related accessories. Initially starting with a single hero product, the brand experienced significant growth, expanding its catalog as demand surged. To match this momentum, our team redesigned and redeveloped the Shopify store from the ground up with a custom aesthetic, responsive layout, and scalable structure to support future product expansion.
Harvardave Realty needed a comprehensive platform that could:
The original Shopify store was minimal, built around a single product, and not equipped to scale with the brand’s growing needs.
With just one product initially, the store lacked the structure to accommodate multiple categories or product variations.
As Big Borky gained traction, the brand required a visually appealing, custom-designed storefront to reflect its personality.
The client needed improved product storytelling, image presentation, and customer trust-building features to increase sales.
Integrated multiple Shopify apps to enhance functionality, including:
Upsell & Cross-Sell Apps to increase average order value.
Marketing Automation Tools for abandoned cart recovery and email campaigns.
Customer Support & Chatbot integrations to assist users in real-time.
Big Borky new Shopify store became a strong foundation for its continued business growth:
The store now reflects the brand’s playful, pet-loving image and builds trust with shoppers.
Product expansion became seamless, with structured templates and categories supporting a larger catalog.
A better user experience led to higher browsing times and lower bounce rates.
With strategic upsells and improved storytelling, the brand saw increased conversion rates and a growing customer base.
